If you contact us via the WhatsApp messenger service, we will use your phone number to
communicate with you via WhatsApp. In addition, we also process other data at WhatsApp
stored personal data, in particular your first and last name, your terminal device, profile picture
as well as messages and files that you send to us via the app.
We process your mobile number to identify you. Your nickname of the over
WhatsApp is deployed is used for display. Your communication with us will be
Call transcript saved. This serves the purpose of saving the previous communication with you as
context for future discussions. The transcript also includes reception and
Read receipts included. These serve to ensure smooth reception and to
Cleanup of inactive contacts.
WhatsApp collects data independently. The purpose and scope of WhatsApp's data collection, which
Further processing of your data by WhatsApp, as well as your rights and settings options
you can find here: https://www.whatsapp.com/legal/#privacy-policy or directly in
Responsible for the messenger service WhatsApp in terms of the DSGVO is WhatsApp Ireland,
the Irish data protection supervisory authority in accordance with the DSGVO. We would like to point this out,
that WhatsApp stores data in third countries outside of the EU and is linked to
other services of the provider. We have no influence on this.
Your data will be used exclusively for the purpose of communication and will be deleted after
6 months deleted. Furthermore there is the possibility to contact the operator directly
and demand the deletion of the data.
The legal basis for the processing is art. 6 par. 1 letter f DSGVO.